Public value positions and design preferences toward AI-based chatbots in e-government. Evidence from a conjoint experiment with citizens and municipal front desk officers
Author: Hemesath, Sebastian; Tepe, Markus
Year of Publication: 2024
Journal Title: Government Information Quarterly
Volume (Issue No.): 41 (4)
Pages: 101985
doi: 10.1016/j.giq.2024.101985
Date of Publication: 01.12.2024
